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Can we trust AI in learning and assessment? An expert’s view

Writer: Francesca De Meis
Francesca De Meis
Oct 8
1 min read

This blog explores whether AI in learning and assessment can be trusted. Drawing on insights from Sha Liu, it looks at: 

  • the opportunities AI brings, the concerns that hold back wider adoption 

  • the questions L&D teams should ask when choosing AI tools 

  • practical ways to build trust across the organisation 



88% of L&D and HR professionals say AI and technology are already shaping their learning strategies, but only 38% of organisations currently apply it to track progress and assessment. That shows the potential, but also why trust cannot be assumed. 


What benefits can AI bring? Where should L&D be cautious? But most importantly, can organisations trust AI at all? These questions don’t have simple answers, that’s why we interviewed Sha Liu, Test Development Researcher (Productive Skill) at the British Council, who works closely with organisations on AI-enabled learning. She shares her takeaways on where AI adds value, where concerns remain and what L&D leaders should consider before trusting these tools. 


Read the full interview here:


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