How to build your team’s cultural intelligence- practical actions for L&D teams
How do you turn cultural intelligence from a concept into everyday practice? In this blog, we speak with leading experts who share practical ways L&D teams can build cultural capability through formal training, coaching and learning in the flow of work.
Can you really develop skills in cultural intelligence?
According to the experts, yes. But it takes more than a training session. Unlike knowledge-based learning, cultural intelligence (CQ) is a long-term capability that shapes how people think, interact and lead in multicultural settings. It develops through practice, reflection and support. And it doesn’t happen by accident.
In conversations with cultural intelligence experts Craig Shim, Intercultural Consultant and Founder of Alphacrane; Lucy Butters, Intercultural Strategist and Founder of Elembee; and Tamerlaine Beasley, Founder and CEO of Beasley Intercultural, one message stood out. CQ isn’t a final goal. It’s an ongoing approach that helps organisations build trust, encourage innovation and work more effectively together.
Supporting CQ goes beyond developing individual skills. L&D teams have a vital role in creating opportunities for people to build, apply and sustain cultural intelligence over time, through both formal and informal learning. This helps leaders and teams gain the confidence to collaborate more effectively across cultures.
So how can you help your teams build it? Read on to discover three key areas where L&D can make a practical difference.
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